Privacy Policy

Your privacy is important to us. This Privacy Policy explains how BOREALIS collects, uses, and protects the personal information of users of this website.

1. Data Controller

BOREALIS – Agência de Viagens
Rua do Mercado, 80
4990-102 Ponte de Lima, Portugal
Email: vamos@wordpress-1369032-5119678.cloudwaysapps.com
Telefone: +351910910930

2. Dados Recolhidos

Recolhemos e tratamos os seguintes dados pessoais:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Booking information (e.g. dates, number of people, preferences)
  • Payment data (processed via IFTHENPAY)
  • IP address and browsing data (cookies)

3. Purpose of Processing

We use your data to:

  • Your data may be shared with:
  • Send confirmations, notifications, and important communications
  • Provide customer support
  • Fulfill legal obligations (e.g. tax)
  • Improve the website experience (e.g. cart, booking history)

4. Data Sharing

Your data may be shared with:

  • Payment and invoicing service providers (e.g. IFTHENPAY, MOLONY)
  • Email marketing platforms (e.g. Mailchimp)
  • Logistics partners or travel operators
  • We never sell your data to third parties.

Nunca vendemos os seus dados a terceiros.

5. Cookies

We use cookies to enhance navigation and website functionality. By continuing to use this site, you consent to the use of cookies. You can manage your preferences in your browser settings.

6. User Rights

Under the GDPR, you have the right to:

  • Access your data
  • Correct or delete your data
  • Withdraw consent
  • Request data portability
  • File a complaint with the CNPD

Para exercer qualquer destes direitos, contacte-nos através de vamos@wordpress-1369032-5119678.cloudwaysapps.com.

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

8. Policy Changes

We may update this Privacy Policy at any time. The latest version will always be available on this website.